In accordance with the provisions of Regulation (EU) 2016/679, of 27 April, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), in this Privacy Policy you will find all the relevant information that applies to use made at ROBTRUSION, a brand belonging to Industrias Químicas Irurena S.A., of our customers and users’ personal data, regardless of the channel or medium through which such data has been obtained.


The party responsible for processing your data is:

  • Industrias Químicas Irurena S.A.
  • Tax ID No.: A20037370
  • POSTAL ADDRESS: Carretera de Tolosa s/nº Apdo 30. CP 20730 Azpeitia. (Gipuzkoa)


  • The user’s express consent by checking the consent box on the form.
  • Pre-contractual measures in the case of requests for quotes or other information in relation to our services and products.
  • If you are a customer for the execution of a contract as a customer in compliance with legal obligations applicable to the activity, derived from commercial and tax legislation.


Your personal data will be used for the following purposes:

  • Management of requests for information made via the website or email in order to provide you with information about our services and products.
  • In the event that you contract any of our products or services, we will use your personal data for the management and invoicing of these products or services.
  • We will keep your contact details in order to inform you periodically about our own or third party products and services that we believe may be of interest to you.
  • To know your tastes and preferences in order to improve the quality of our products and services.
  • We use cookies to improve and personalise the service offered, as well as to make browsing easier. If you would like more information regarding cookies, please see the following link: ”Cookie Policy”.


Your personal data will be kept for the necessary time to provide you with the contracted service. Once the service is complete, we will retain your data for five years, which is the standard limitation period for civil or commercial liabilities. You should be aware that these retention periods may be extended due to changes in the law or the assessment of criminal liability. Once the statute of limitations has expired, we will destroy all your personal data.

However, we would like to keep your contact details indefinitely in order to send you periodic information about products and/or services, whether our own or those of third parties, which we believe may be of interest to you. Therefore, if you do not wish to receive commercial information, from us or from third parties, you may object by sending an email to the following address:


Any interested party may request the exercise of the following rights:

  • Right of access: The data subject is entitled to obtain confirmation as to whether or not personal data concerning them are being processed.
  • Right of rectification: The data subject is entitled to obtain rectification of inaccurate or incomplete personal data concerning them.
  • Right of erasure: The data subject is entitled to obtain the erasure of personal data concerning them where the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • Right of limitation: The data subject may request the limitation of the processing of their personal data, in which case we will only keep them for the exercise or defence of claims.
  • Right to data portability: Whereby the data subject may request us to transfer or assign their automated personal data to any other company they indicate to us in a structured, intelligible and automated format. Right to withdraw consent: The data subject is entitled to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
  • Right to object: The data subject is entitled to object to the processing of their data.

To exercise any of these rights, they must submit a request to the data controller at the address set out in the first point of this privacy policy. If you would like more information regarding your rights or how to assert them, you can contact the Spanish Data Protection Agency


We inform you that ROBTRUSION has cookies installed on its systems. For more information you can consult our Cookie Policy.


ROBTRUSION has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorised access of personal data, taking into account at all times the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, however, the User must be aware that security measures on the Internet are not impregnable.


Children and young people under 14 years of age are advised that they require the permission of their parents or guardians to provide personal data on the ROBTRUSION website.


ROBTRUSION does not make decisions that may affect the User based solely on the automated processing of their personal data. All decision-making processes related to the processing purposes described above are carried out with human intervention.


The User expressly consents that their data may be transferred to the recipients indicated below, for the reasons explained below:

  • Public Administrations: For compliance with the legal obligations to which ROBTRUSION is subject due to its activity.
  • Suppliers who need access to your data for the provision of services that ROBTRUSION has contracted with these suppliers, and with whom ROBTRUSION has signed the confidentiality and personal data processing contracts necessary and required by the regulations to protect your privacy.

If in the future ROBTRUSION carries out other transfers of personal data, it will inform you in due course.



This legal notice (hereinafter, the “Legal Notice”) regulates the use of the Internet portal service (hereinafter, the “Website”) belonging to Industrias Químicas Irurena S.A. (hereinafter, “IRURENA GROUP”) with registered office at Carretera de Tolosa s/nº Apartado 30. CP 20730 Azpeitia. Gipuzkoa. Spain with Tax Identification Code A20037370.


In general, relations between ROBTRUSION and the Users of its telematic services, present on the Website, are subject to Spanish legislation and jurisdiction.

The parties expressly waive any jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of AZPEITIA to resolve any controversy that may arise in the interpretation or execution of the present contractual conditions.

Content and use

The User is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with ROBTRUSION. The owner of the website does not identify with the opinions expressed therein by its collaborators. The Company reserves the right to make any modifications it deems appropriate to its website without prior notice, and may change, delete or add both the contents and services provided through the website and the way in which they are presented or located on its servers.

Intellectual and industrial property

The intellectual property rights of the content of the website, its graphic design and codes are owned by Industrias Químicas Irurena S.A., therefore, their reproduction, distribution, public communication, transformation or any other activity that may be carried out with the contents of its website is forbidden, even when quoting the sources, except with the written consent of Industrias Químicas Irurena S.A. All trade names, trademarks or distinctive signs of any kind contained on the Company’s website are the property of their owners and are protected by law.


The presence of links on ROBTRUSION’s websites is merely for information purposes and in no case implies a suggestion, invitation or recommendation of the same.